Lucy Gilchrist

Lucy Gilchrist has been nominated for Customer Service of the Year. 

About

Ten years ago, local resident Miss Gilchrist set up her nail salon Tips & Toes, that offers a full range of nail extensions, after working in numerous office settings for 20 years. 
‘This is just so much more rewarding,’ said Miss Gilchrist, who believes it was one of the best decisions she made. 
Miss Gilchrist’s nominators, who would like to remain anonymous, have been clients of Tips & Toes for two years and praised her for always going above and beyond. 
‘She’s brilliant, I can’t fault her at all. Every time we leave, we’re always happy,’ said one of the nominators. 
Miss Gilchrist loves making her clients happy, with smiles and laughter being the most rewarding thing for her, ‘it doesn’t feel like work.’ 
Both nominators plan to continue going to Tips & Toes for a long time: ‘All the girls there are just as good, but Lucy is the one who stands out to us.’
When told about her nomination, Miss Gilchrist said: 
‘I’m really chuffed, it’s caught me off guard.'

AWARD
Customer Service
Presentation
18 October 2025
SPONSOR
Moonpig