Lindsey Arnold
LINDSEY ARNOLD has been nominated for Customer Service of the Year.
About
Miss Arnold works as a shop assistant at Admiral Park Waitrose, where she has been for 11 years.
She was nominated by customer Melanie Ogier. Ms Ogier praised Miss Arnold for going above and beyond in helping her navigate the shop for 20 to 25 minutes after her partner had decided to go gluten free.
‘I didn’t know anything, but she guided me through every chilled product,’ said Ms Ogier.
‘You don’t get that in the shops these days.
‘She’s an absolute credit to the company.’
Ms Ogier especially commended Miss Arnold’s knowledge, demeanour and kindness.
Miss Arnold has been working in retail for 20 years but was shocked to have been nominated.
‘I was a quiet child but through my work I came out of my shell,’ she said.
‘I like interacting with customers, recommending products and getting customer feedback.
‘I try to be happy, warm and welcome and have a smile on my face.’
