Health Connections shops' team
THE Health Connections shops’ team have been nominated for Customer Service of the Year award.
About
The charity started in 1999 where it was previously known as Health Information Guernsey before transforming into Health Connections in 2018. The charity has since been providing services and support to combat loneliness and isolation. Currently, the shops are run by three paid staff and 25 volunteers.
The nominator and chief executive officer of the charity, Bella Farrell, is extremely appreciative for all the team’s hard work and dedication. ‘The team has enabled the charity to become 67% self-sufficient.
‘In today’s charity sector, this is amazing.
‘Our team is the most caring, conscientious and creative that you will see in retail. They have enabled our shops to be described by customers as "the beating heart of Town".’
The staff offer a huge amount towards the charity’s success. On a daily basis they receive positive testimonials from customers who are amazed by the impact that the shops have towards the charity.
Operations manager Agi Savcenko shared her delight over the nomination on the team’s behalf. ‘We are all so honoured that we have been nominated, it’s very heart-warming.
‘We are a small team that do everything for the community and make sure every detail of the shop has our close attention.
‘Our goal is to primarily fundraise for the charity but also to ensure that every customer is happy and keeps coming back.’
